Eclerx Pune is currently hiring talented individuals to join our dynamic team as Inbound Chat Analysts. This is a fantastic opportunity for individuals who are passionate about providing exceptional customer service and excel in a fast-paced environment. As an Inbound Chat Analyst, you will be the initial touchpoint of communication for our valued customers, handling their queries and requests through live chat. You will play a crucial role in guaranteeing a positive and memorable customer experience.

• Tasks include:
• Addressing to customer inquiries through live chat in a timely and professional manner.
• Delivering accurate information about our products and services.
• Troubleshooting customer issues and escalating complex cases when necessary.
• Collaborating with other team members to ensure smooth customer service operations.

If interested in this rewarding opportunity, please submit your application today! We are passionate to creating a diverse and inclusive workplace where everyone can grow.

Associate - Inbound Chat: Customer Operations at Eclerx

Eclerx is on the hunt for a skilled result-oriented and enthusiastic Analyst - Inbound Chat to join our thriving Customer Operations team. In this role, you will be the initial liaison for our valued customers via live chat, providing outstanding support and resolving their inquiries in a timely and courteous manner.

• You will:
• Providing prompt and accurate responses to customer inquiries via live chat.
• Troubleshooting a wide range of customer issues, referring complex cases as needed.
• Updating accurate records of customer interactions within our CRM system.
• Working alongside other team members to ensure a seamless and positive customer experience.

We are looking for:

• Excellent written and verbal communication skills.
• Familiarity with customer service principles and best practices.
• Ability to multitask in a fast-paced environment.
• Resourcefulness

Excited about the opportunity to join our team and make a real difference, we encourage you to apply today!

Customer-Focused Analyst Opportunity: Inbound Chat at Eclerx Pune

Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment and excel at addressing customer inquiries? If so, we have the perfect opportunity for you! Eclerx Pune is looking for a Customer-Focused Analyst to join our dynamic Inbound Chat team.

In this role, you will be the first point of contact for more info our valued customers, offering prompt and effective support through live chat interactions. You'll address a variety of customer requests, from concerns about products and services to technical help.

• Responsibilities Include:Responding to customer inquiries promptly and accurately in a friendly and professional manner
• Skills Required:Excellent communication and interpersonal skills
• Benefits of Joining Our Team: Dynamic and collaborative work environment

If you are an enthusiastic and customer-centric individual who is ready to make a difference, we encourage you to apply! Send your resume to [email protected].

Eclerx Pune Seeks

Are you a highly motivated individual with a talent for customer service? Eclerx Pune is currently hiring talented Support Specialists to join our thriving team. In this role, you will be the first point of communication for our respected customers, providing top-notch service via live chat. If you have a commitment to excellence, we encourage you to consider this opportunity.

• As an Inbound Chat Analyst, you will be responsible for: resolving customer inquiries, providing product information, and troubleshooting issues in a timely and helpful manner.
• Benefits include health insurance, dental coverage, and paid time off.
• To apply, please visit our website:

Craft a Difference: Inbound Chat Analyst Role at Eclerx

Are you individual looking to make a real change? Eclerx is searching for a talented and motivated Inbound Chat Analyst to become part of our rapidly growing team. As an Inbound Chat Analyst, you will be the primary interaction for our cherished clients.

• You will :
• Providing prompt and helpful assistance to clients via live chat.
• Tackling customer questions in a efficient manner.
• Partnering with internal teams to provide seamless customer journeys

If you are excited to learn, grow , and make a real impact , we encourage you to submit your application .

Boost Excellent Customer Experience at Eclerx

As an Inbound Chat Analyst at Eclerx, you'll be a vital/crucial/essential part of our customer service team. Your proficiency/expertise/mastery in handling live chats will allow you to engage/connect/interact with customers, address/resolve/answer their inquiries in a timely and professional/courteous/helpful manner. You'll have the opportunity to showcase/demonstrate/utilize your communication/interpersonal/problem-solving skills while contributing/making a difference/helping to create a positive customer experience.

• Collaborate/Work alongside/Partner with colleagues to maintain/ensure/guarantee high service levels.
• Resolve/Handle/Address a wide range/variety/spectrum of customer inquiries via chat.
• Contribute/Participate/Be involved in ongoing training and development initiatives to enhance/improve/strengthen your skills.