We are searching for a results-oriented Analyst to join our growing Customer Operations team in Pune. In this role, you will be responsible for delivering exceptional customer service through our inbound chat platform. You will address customer inquiries effectively, route complex issues to the appropriate team members, and participate in the improvement of our customer service processes.

The ideal candidate will possess proven communication and interpersonal skills, a dedication to customer satisfaction, and a proactive mindset. Exceptional analytical skills and the ability to manage multiple inquiries simultaneously are also essential.

If you are eager about joining a fast-paced environment and making a positive impact on our customers, we encourage you to apply.

Searching for Inbound Chat Analyst in Pune! Work with Eclerx

Are you dedicated about providing exceptional customer assistance? Do you have excellent communication abilities? If so, we recommend you to apply for the Inbound Chat Analyst role at Eclerx in Pune!

We are a global company that provides business process outsourcing (BPO). Our workforce is committed to delivering high-quality service to our clients.

As an Inbound Chat Analyst, you will be responsible for:

* Addressing to customer queries in a timely and professional manner

* Handling with customer problems

* Updating customer details

A great opportunity to work with a growing team and make a real impact. We offer a attractive salary and benefits package.

If you are interested in this role, please submit your resume and cover letter to [email protected] .

Inbound Chat Analyst Position at Eclerx

At Eclerx, we're seeking a driven and talented Person to join our Customer Operations team as an Inbound Chat Analyst. In this role, you'll be the first point of Support for our valued customers, providing real-time assistance through our online chat platform. You will Handle a wide range of customer inquiries, from Technicalsupport to billing questions and Product information.

Your exceptional communication skills and Problem-solving abilities will be crucial in ensuring positive customer experiences. If you thrive in a fast-paced environment and are passionate about delivering outstanding customer service, we encourage you to apply!

• Tasks include:
• Promptly respond to customer inquiries via chat.
• Offer clear and concise solutions to customer issues.
• Maintain accurate records of all customer interactions.
• Team up with other departments to resolve complex cases.

Eclerx Pune Holds Openings for Talented Inbound Chat Analysts

Eclerx Pune is actively looking for talented and enthusiastic individuals to join our dynamic team as Inbound Chat Analysts. If you have a passion for customer service and an excellent ability to communicate effectively in written form, then this opportunity might be perfect for your skill set.

• The role of Inbound Chat Analyst at Eclerx Pune involves providing prompt and helpful support to our customers via live chat.
• You will resolving customer inquiries, addressing technical issues, and ensuring a positive customer experience.
• We are seeking individuals who are highly motivated, have strong problem-solving skills, and are passionate about delivering exceptional customer service.

Submit your application if you are a team player with a strong work ethic and a desire to make a difference. We offer a attractive compensation package and a dynamic work environment.

Motivating Opportunity for Growth: Inbound Chat Analyst at Eclerx

Are you a enthusiastic individual with a talent for interpersonal skills? Do you thrive in a fast-paced environment and enjoy solving problems? If so, then Eclerx has an remarkable opportunity for you! We are actively seeking a talented Inbound Chat Analyst to join our growing team.

In this role, you will be the primary support for our valued customers via live chat. You will resolve issues in a timely and professional manner, ensuring a positive customer experience.

• Responsibilities include but are not limited to:
• Providing prompt and accurate responses to customer inquiries.
• Assisting customers with product information
• Building rapport with customers

This is an opportunity to grow your skills in a click here dynamic environment. We offer a attractive benefits package and the chance to make a tangible contribution. If you are ready to take on this challenging role, we encourage you to apply!

Launch an Inbound Chat Analyst Career at Eclerx, Pune

Are you a passionate individual with exceptional communication skills? Do you flourish in a fast-paced environment? If so, then investigate this exciting opportunity to join the team at Eclerx in Pune as an Inbound Chat Analyst.

As an Inbound Chat Analyst, you'll be the primary point of interaction for customers seeking assistance via our online chat platform. You'll deliver efficient and helpful solutions to their inquiries, guaranteeing a positive customer experience.

• Yourselves role will demand dialoguing with customers in a professional and warm manner.
• You will also be responsible for handling a variety of customer issues
• The company offers a rewarding work environment with opportunities for development.